Learning How AI Transforms Businesses World Wide
Every support rep dreads a customer asking for a manager when the manager may literally be you or you’re the highest on the team anyway. This piece advises honesty, explains how to stay calm, and offers real-world tips from small business owners....
Small businesses sometimes encounter customers who say things like I will sue or I will report you to the BBB when unhappy. Lacking in-house counsel, how should you respond? This article offers a calm approach: remain professional, clarify your policies or offer to remedy if reasonable, and know whe...
HR Policies and Manuals...
Step‑by‑step guide that shows how a small cosmetics shop can add ChatGPT and AR virtual try‑on to lift engagement and sales....
Consider an online ordering system that lets customers securely reserve items and pay upfront, reducing stressful back-and-forth. This piece suggests implementing simple tech solutions (like a booking or payment system) to cut down on support emails. It will outline how automating certain customer e...
Learn how generative AI supports small businesses in creating ad copy and slogans....
A discussion weighing whether to stick with regular email or adopt a support ticket system. Learn telltale signs for when a small business should upgrade to a helpdesk solution, plus considerations about support volume and advanced security....