Learning How AI Transforms Businesses World Wide
Where I’m struggling is our support meeting... It’s kind of painful. I list off the week’s assignments, we go over trends (they never come prepared with their own talking points)... How are your support team meetings structured? What do you expect of your support agents?...
How AI tools boost grant writing for nonprofits...
Train a new employee in soft skills like empathy, tone, and patience for better customer service...
Which support KPIs make sense when your team is small? An exploration of first-response time, resolution time, CSAT, NPS, and more...
How AI helps travel agents and Airbnb hosts plan itineraries and answer tourist queries...
How a small food and beverage shop can use an AI chatbot to boost add‑on sales and raise the average order size...
Practical guide with time-management tips for solo support reps....