The Best Help Desk Software for 2025
Look at top help desk software in 2025 with reliable security features.
7 min read
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Blog - Page 28
The Importance of Enabling 2FA for Every Supported Website
Find why two-factor authentication (2FA) is needed, how it works, and how it secures accounts beyond just a username and password.
11 min read
Handling Customer Support on Social Media: Dos and Don’ts for Small Businesses
If you're a small business owner then you've probably wondered how to handle customer support on social media. This article discusses how to integrate social media DMs into your support workflow.
6 min read
The Importance of Using a VPN on Public WiFi
Learn why using a VPN on public WiFi is essential for keeping your sensitive data secure.
9 min read
When to 'Fire' a Customer (Deciding Some Customers Aren’t Worth It)
Sometimes a business must decide certain customers aren’t worth it. This article discusses why and how to end unprofitable or abusive client relationships.
6 min read
Coping with the Emotional Toll of Abusive Customers
A heartfelt discussion for support people in small teams on handling stress. It will include community tips for not taking insults personally, methods to decompress after a bad interaction, and possibly using tools (or even AI) to avoid burnout when facing rude or aggressive customers frequently.
5 min read
How AI Tools Improve Email Newsletters and Marketing Emails
Learn how AI marketing and ChatGPT help with writing email newsletters and marketing emails.
6 min read
Top AI Search Engines for 2025
Look at the evolving 2025 field of AI search engines, including ChatGPT Plus, DeepSeek R1, X.com Grok 3, and new releases as of May 2025
1 min read
Top AI Search Engines for 2025
Look at the evolving 2025 field of AI search engines, including ChatGPT, Perplexity AI, DeepSeek R1, X.com Grok 3, and new releases as of May 2025
9 min read