Overview
Product analytics with automatic event capture.
Details
Heap provides product analytics with autocapture (no manual tracking). Features session replay, funnels, retention. Support use: customer journey analysis.
Heap
Product analytics with automatic event capture. Heap provides product analytics with autocapture (no manual tracking). Features session replay, funnels, retention. Support use: customer journey analysis.
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messaging18simple18ITSM17voice-ai17BI16CPaaS14e-commerce14scheduling14integrations12video13knowledge-base12modern12no-code11healthcare11IT-support11live-chat11omnichannel11sales11MSP10self-hosted10community9customer-success9India9phone9product-analytics7in-app8mobile8real-time8remote-support8social-media8survey8ticketing8dashboards7marketing7platform7product7RMM7roadmap7startup7session-replay6email6free6gmail6monitoring6on-premise6payments6project-management6social-listening6task-management6user-research6WFM6zendesk-ecosystem6slack5all-in-one5service-management5work-management4B2B5cloud5co-browsing5coaching5free-tier5freemium5hospitality5LATAM5meetings5product-management5QA5RAG5security5SMS5transcription5productivity4patient 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